Key responsibilities include: Recruiting and inducting Support Workers / Carers Supervising and supporting your teams Attending regular meetings with your clients and CCG contacts Spot checks & supervisions Incident management and investigating Providing regular reports and updates Skills Knowledge and Expertise: Excellent communication skills Previous experience of managing clients within the community A passion for delivering excellent client service The ability to organise a busy workload and prioritise effectively The ability to work effectively both independently and as part of a team Proficiency in MS Office and be comfortable picking up systems quickly (experience of using Share Point and People Planner would be advantageous) A full UK driving licence and access to your own vehicle Candidates will also ideally hold an NVQ level 3 (or equivalent) in Health & Social Care or a related topic or be willing to study towards this.